Privacy Policy

Mui Chiropractic and Wellness Center (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://muichiropractic.com, contact us, or use our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal Information You Provide:
  • Name, phone number, email address, and other details submitted through our contact forms, appointment requests, or newsletter sign-ups.
  • Information you share when communicating with us by phone, email, or other channels.
• Health Information (Patients Only):
  • If you become a patient, your health and treatment information is stored securely in our electronic health records system (JaneApp).
• Automatically Collected Information:
  • IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools (such as Google Analytics).
  • This helps us understand how visitors use our site and improve user experience.

How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments.
• Respond to inquiries and provide customer support.
• Send clinic updates, newsletters, or promotions (if you opt-in).
• Improve our website and services through analytics.
• Comply with legal, regulatory, and healthcare obligations.

We will never sell or rent your personal information to third parties.

How We Protect Your Information

• Patient health information is securely stored in JaneApp, which complies with HIPAA and industry security standards. For more details on how JaneApp protects patient data, please review their Privacy Policy.
• Website data is stored on secure servers with safeguards in place to protect against unauthorized access, disclosure, or misuse.
• Only authorized staff have access to personal information as needed to perform their job duties.

Cookies & Tracking

Like most websites, we may use cookies and similar technologies to:

• Remember visitor preferences.
• Track website traffic and usage patterns.
• Improve the browsing experience.

You can adjust your browser settings to refuse cookies, but this may limit some features of our site.

We may also use Google Analytics, which may collect anonymized information about your browsing behavior. You can learn more about Google’s data practices at https://policies.google.com/technologies/partner-sites.

SMS Terms & Conditions

Mui Chiropractic and Wellness Center dba Mui Chiropractic and Sports Medicine: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP.

Message frequency may vary. Message and data rates may apply.

Sharing of Information

We may share your information only in the following circumstances:

• With service providers who assist us in operating our website or managing patient communication (bound by confidentiality agreements).
• As required by law or to comply with legal or regulatory obligations.
• With your consent, for specific purposes such as referrals or coordinated care.

Your Rights

As a website visitor or patient, you have the right to:

• Access the personal information we hold about you.
• Update or correct your information.
• Request deletion of your personal information (subject to applicable laws).
• Opt out of marketing emails or text communications.

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Mui Chiropractic and Wellness Center

Email: info@muichiropractic.com

Phone: +16173402189

Address: 437 Cherry St, Newton, MA 02465, United States